Laptop not working..Dulwich

[mary123]

Hello

Can anyone recommend a Pc fixer my Acer laptop won't load,, think it's self inflicted as I ignored the wait for shutting down command..

Hope it can be fixed it has my job search docs on..

[Sue]

Have you tried starting it in safe mode?

[mary123]

Ooo o.safe mode..i only know how to start from the power button.

[DulwichFox]

Sometimes after a PC is switched off without completing shutdown, when switching back on,

it will appear to be doing nothing.

Switch your PC back on and leave it on. It is possible Your PC needs to complete shutdown before rebooting.

This could take some time.

DulwichFox.

[Sue]

https://support.eset.com/kb2268

Worth a try?