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It seems a bit hit and miss how tfl respond to complaints.I was on a bus a while ago, the sign on the front and the sign/announcement inside were saying it terminated in different places, it actually terminated somewhere else to either of them just after I got on so I asked for a ticket for another bus (they normally do this if they terminate early) Ok I should have checked so the driver could have politely said no but he just had a go at me in front of loads of people and kicked me off - I was 41 weeks pregnant with a whopper of a baby, could barely walk and it was the hottest day of the year. I used the tfl complaints thing on their website and never heard back! Didn't chase it but I was a bit busy by that point!


I've also been refused entry to a bus because there were other buggies on board, I was with my husband and we said we were happy to fold our buggy down, no problem with 2 of us, but no, just refused to let us on, bus was otherwise not busy


My cousin was (briefly) a London bus driver and had a jolly good moan to me about how annoying women with buggies were on the bus, (he didn't get a sympathetic response!) does rather make you wonder who they think the buses are there for?


We're in Nunhead, I don't feel I can rely on the buses anymore and the station has a huge flight of stairs up to it - we've bought a car for the first time!


K

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