'Library Review' and possible closures by Southwark Council

By James Barber
June 22, 2011 in General ED Issues / Gossip

https://www.eastdulwichforum.co.uk/topic/17995-library-review-and-possible-closures-by-southwark-council/

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Posted January 13, 2012

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Posted January 13, 2012

I agree with Lynne; it's great to see investment elsewhere in the Southwark library system, but Dulwich Library provides a fantastic service to the local community in a variety of ways and is a godsend to the low-waged, teenagers needing somewhere quiet to study and parents of young children in particular, and it would be great to see the necessary investment to ensure it can continue to do this effectively.

The wifi system in particular seems poorly supported. It seems to break down regularly and the external supplier that supports it seems very slow to take action - over Christmas the service was down for several weeks waiting for a new plug, which apparently was sent by post. The in-house computer system too seems poorly supported: for the last couple of months there have been problems access hotmail and downloading files, to add to the existing longer-term problem of compatibility with Word file versions etc, apparently just because the system hasn't kept up with online developments and isn't getting the necessary patches.

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