How useless is the Post Office by The Plough?

[LadyDeliah]

I've started working from home a lot recently and have had quite a lot of special and recorded delivery mail to send and The Plough one is unfortunately my local.

I've never come across such a useless Post Office in my life before. They have 2 staff members who rarely work at the same time but when they do, they take their lunch hour together and close the Post Office between 1-2pm!

They are arguably the slowest Post Office workers in the country and even after queuing for 15 minutes refuse to take your special or recorded delivery letters after 16:45!

Infuriating!

[Horsebox]

I've never had a problem with them, other than some queuing times.

It's better that they don't take your special delivery after a cut off point if they can't guarantee to deliver it, IMHO.

Maybe mention it to them and see if they'll change their ways or just don't go there between 1 & 2pm, or after 16:45.

[LadyDeliah]

I had a moan, but they say that their policy is their policy and that's that!

It's easier to cycle to the one opposite Netto in Peckham for anything urgent!

[Pugwash]

Most sub post offices in London and elsewhere close for lunch. When this post office was over the road by the Plough

Homecraft - it had one person only serving and had half day closing on Thursdays plus 1 hour every day. The same for the post office which was in CP Rd.

[LadyDeliah]

The Peckham Netto Post Office lets you go to a specific window and jump the queue with Special Deliveries, so was really quick today. I think I'll just go there and leave the poor old Plough Post Office peeps in peace!

[ianr]

Ironically, perhaps, the 369 LL post office branch is listed as providing a Fast Drop counter service, though there is a 'latest drop off time' for these. And it does provide evidence of posting.

It's the signed-for-on-delivery stuff that seems the problem. It's hard work mining and refining seams of the PO and RM websites to see if there are quick posting routes for these. From "You can use your Franking Machine to send Recorded Signed For? items." (found here) you might think that was a possibility, though I'm now much inclined to think it isn't. Conceivably too, the Fast Drop service sounds as if it might be able to accommodate it, though I suspect it doesn't. Might be worth a quick check with PO or RM customer services though. At the same time you could also ask the PO CS about the fixed last-posting time for the signed-for stuff. I've not seen any mention on the websites about that, though presumably the branch want to be sure that all those items are in time for collection that day.

[Pugwash]

Hubby used to work in a Post Room off a firm - Special delivery letters had to be out by a specific time way ahead of the other franked post collected by PO