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Another good GP leaving Melbourne Grove Practice?

Rach

By Rach
in General ED Issues / Gossip

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Posted
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gary Wrote:

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> I suffer from coeliacs disease (food allergy

> meaning i am allergic to wheat and gluten) i have

> had this for 23 years and found out through a

> colleague, who also has coeliacs, that i am meant

> be having yearly check ups- something which

> Melbourne group practice has failed to tell me . I

> made an appointment for a DOCTOR however the nurse

> insisted t appointment was with her despite her

> never hearing of the allergy. She spent the entire

> appointment on Google trying to find some

> information on it. I insisted that this was not

> good enough before she realized my appointment was

> with the doctor. I am unsure of the doctors name

> but she wasn't 100% on anything either, this

> surgery has gone down hill since Dr.Johnson has

> left. I have now followed my family who recently

> moved to herne hill group practice.I had my

> overdue consolation with them and they were

> extremely good especially Dr. lamb , I highly

> recommend.



Hi Gary,


I have PM'd you but can you remember the name of the nurse or doctor? 2 new doctors started recently at Melbourne Grove, one male and one female. When did you leave?

  • 3 weeks later...
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Posted
Posted
I started a thread earlier about phone consultations at Melbourne Grove but it was moved to ED businesses. Not sure why as all other doctor threads are in this section. Anyway, I said that I had a phone consultation with a Nurse Practitioner I hadn't met before. She told me I was only 'allowed' 5 minutes for this service. I found her statement rather peculiar and wondered if anyone else had experienced this. I had a number of things to discuss with her and was nonplussed by her attitude.
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Posted
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Administrator Wrote:

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> I had written an explanation but as you have

> posted it here as well I have removed that

> duplicate thread.


Thanks Admin but I didn't receive the explanation and checked the other thread before you removed it.

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george74 Wrote:

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> Is this the same Melbourne Rd practice that

> couldn't remember which doctor I had seen,

> couldn't recommend a surgeon and then just to top

> it all off, suggested I just try 'Google'. Why do

> I pay for such a poor service I ask myself.


IF it was Melbourne Grove around the corner from East Dulwich Station, then yes. Who did you see there?

maxxi

maxxi

Posted
Posted

Great - nice to see they are managing to ensure there is no continuity of care.


I should have left this disastrous place already but - judging by local comment - the alternatives mean queueing up at 07.30 to get an appointment or hanging off the phone for hours at a time.


Does anyone have any information on the GP surgery at Dulwich Hospital (E.D.Primary Care Centre)? Last time I went past it looked open and uncrowded - is there a reason? Does it have a rep (good or bad)? The doc there (Dr Sarma) has apparently been there since 2006 and was at Maxted rd before then. Anyone any experience?

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Posted
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Maxxi,


I know what you mean about continuity of care. There isn't any there and hasn't been for ages. I tried to get an appt. with Dr. Arif but was told he was on holiday and even when there is only around one day a week. He is quite a good GP from what I have heard.


One of the new female doctors is part time. I heard the nicest nurse practioner is leaving - the one from North America.

Staspah

Staspah

Posted
Posted

I also had a difficult and frustrating time with MG med centre.

I ended up writing a letter of complaint and Dr Bhatia was responsive, apologetic and concerned and sorted everything out very quickly, looking into every detail of the complaint. If she had not been there when I needed her I would be in a very different situation to where I am now.

I have since moved out of the catchment but it is a real shame for that practice that she is leaving.

I wish her well.

AB

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Staspah Wrote:

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> I also had a difficult and frustrating time with

> MG med centre.

> I ended up writing a letter of complaint and Dr

> Bhatia was responsive, apologetic and concerned

> and sorted everything out very quickly, looking

> into every detail of the complaint. If she had not

> been there when I needed her I would be in a very

> different situation to where I am now.

> I have since moved out of the catchment but it is

> a real shame for that practice that she is

> leaving.

> I wish her well.

> AB


Thanks for your comments. Sadly, she left quite a few months ago.

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maritap Wrote:

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> Would that be Jodie, she is so nice.I find the

> reception staff very rude. I dont remember the

> last time I have seen a doctor its always the

> nurse practioners. I hope and pray I dont get too

> sick to need them



Yes, that is Jodie. She is very nice and efficient. Shame she is going.

  • 1 month later...
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Posted
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3 little piggies Wrote:

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> Sorry again, don't post much so not familiar with

> things - I don't think I'll be starting any other

> threads, don't want to do anything wrong!


Just do a search before you start a thread in case there is already one in existence.

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