Forest Hill Rd surgery - trouble accessing on line appt booking system?

[intexasatthe moment]

Over last 2 days I can sign in but booking page won't load - is this just me ? Anyone else having trouble or has been succesful?

[Siduhe]

How are you accessing the system online? I can get in to the booking system via both the MyGP and Patient Access apps, but I get a popup for both saying all appointments are booked and to contact the surgery if you need urgent care. Maybe that is why you can't see anything?

[Penguin68]

I didn't think that element was enabled. I can see what appointments are booked, but I can't remember being able to book any myself on-line. Happy to stand corrected.

[Siduhe]

You definitely could book appointments via the two apps I mention last year. But I've just gone to the website and got this pop up notice which suggests things may have changed:

From 14th January our appointment system will be changing.

Should you require an emergency appointment , please phone between 8:00 am and 10:00 am. The receptionist team will take some details and GP will phone you back. If you require a routine appointment, these will be available up o[sic] two weeks in advance. Phone after 10 am in order to book

This sounds like you can only book by phone now.

[intexasatthe moment]

Sidhue - yes by MyGP and PatientAccess . I've read that pop up notice - it didn't occur to me that this meant no more on line booking .Perhaps it does .But...madness to go back to everyone ringing up surely ?

Although I booked an appt on line a few weeks ago ,with said pop up in place .

[intexasatthe moment]

The page for renewing a prescription also won't load .