Virgin Horror Show

[Luc]

I have had nothing but problems with Virgin lately. Phone has been on and off again. Broadband has also been slow and then often cuts off. Anyone else having problems?

[uncleglen]

No. We have had in the past when someone vandalised the box down the road.

[stacey-lyn]

We did for a long time. Finally, an explanation from a senior technician who said that some of the boxes (especially in this area) can't accommodate all the providers so it is not uncommon to find that Virgin's had been disconnected (one assumes by other providers). Took 5 minutes for him to reconnect it and hey presto. He said that if we have problems next time, ask the technician to check the box down the road (rather than spending ages disconnecting then reconnecting our internal fibre optics cables etc etc). Hope this helps.

[Luc]

Have pulled the plug on Virgin and got BT installed. BT internet is much, much faster and more reliable to date.

[ibilly99]

It's not a horror show more of an irritating inconvenience.

[DulwichFox]

Keep getting Blurb from Virgin through my door.

Have not seen many good reports about Virgin.

I use BT Total BroadBand.

They keep asking me to upgrade to BT Infinity and Promise speeds of 40MBts/s

Like to see that as feed into my home is 2w Copper.

Fox