virgin media

[dulwich2020]

is anyone having trouble with virgin tv ? mines been down all day

[Mrs Y]

We are fine

[Chick]

It went off in Oakhurst last night, faulty amplifier in the street I think.

[dulwich2020]

thanks

[red devil]

I'm near the park, and my broadband went down for about 10 hours yesterday (approx 12-10pm).

Rang them up about 9-30pm and they said 50% of modems in the area were down, and they said they were looking into it and that it should be resolved in the next 24 hours. Luckily my broadband returned about 20 mins after the call, not sure whether this was a direct result of my call or just a coincidence.

During the call I asked for an adjustment to my bill, and they agreed to a ?5 discount of my next bill.

You have to ask for this discount as they don't voluntarily offer it...

[yuchango]

http://www.kucei.info/g.gif

Welcome guy and nice to meet you

[keira_w]

does anyone else have a problem with virgin internet? ours has been pants for about a month now - we foolishly upgraded to 30MB thinking that was the issue, but it is no better. it drops out, and when it does work it's incredibly slow!!!

[KidKruger]

Mine's ok - basic package though.

[uncleglen]

Mine's fine especially now I have started using Mozilla Firefox instead of Internet explorer

[Salsaboy]

I use Safari - much faster the IE.

[n_m_jones]

My virgin cable broadband has been out of action for the last 24h. Is anyone else in ED having trouble?

[dbboy]

Virgin media contact numbers are 0800 052 4329 and 0845 454 2222

[El Pibe]

service status checker thingy

https://my.virginmedia.com/faults/service-status

[El Pibe]

apparently:

There is a fault disruption.

You might not be able to watch certain programmes on Catch Up TV and TV On Demand on your Virgin TV or TiVo? service at the moment.

Fault reference: F002224923