To add,
Ultimately the problems and remedial action go back to the landlord and the agents (Foxtons in this case) have to refer everything back to the landlord and get the landlord's consent to act, including instructing trades to undertake repairs. The landlord may be the underlying problem.
Suggest use the above links and escalate, including sending written notices to both the agents and landlord direct.
The landlord details should be stated in the tenancy agreement.
For complaints / faults, make sure you have a written record including follow up in writing / email on all calls.
Absolutely mental what Labour have become/are doing
because I’m me - I am going to say, it was the denial of reality that was the 2016 referendum, the genuflection of it ever since and the aggressive behaviour of the right wing press ever since that have cowed weak, spineless politicians
Until them at shibboleth is defeated, we can replace governments and leaders as much as we want - won’t make a tack of difference
we are in bizarro world since 2016 - only the electorate recognising that vocally will we see improvements
without that, every government, party and leader will be in hock to fantasists
(there are things govts can do regardless of Brexit. Of course there are. But the root - the root problem - will continue to infect)
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