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Talk talk rubbish

malumbu

By malumbu
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malumbu

malumbu

Posted
Posted

Is is just me or is the service and connection rubbish. I get full signal strength but it fails to connect at times ON ALL MY MACHINES ie it is a systematic problem. It was fine before the router was replaced 18 months ago.


Complaining via the web site just got a standard diagnostic testing response. Duh, I've done that thank you. Oh I thought that you had a run a cable from over the road, that's clearly where I have gone wrong. And plug it up my arse. Or maybe not.


I really don't want to talk to thier techies where ever they are (could be any part of the globe). Very happy with my various call centres in Bangalore and Dehli when I am doing financial services but for anything technical they get quite rude.


So I sent a detailed letter. Yes I purchased a stamp. I thought that a letter would be read. It wasn't. Same old patronising crap.


So, tail between my legs, it looks like I am going back to BT 4 years later.


PS very happy and somewhat surprised that T-mobile wrote off a ?200 overseas call that I didn't make. And similarly that the Financial Ombudsman sorted me out with Birmingham Midshires. So sometimes it works, and don't believe all the letters in the Guardian financial sections.

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