Plumber - Plum Force Direct - Do not use!

[TLC]

After having a blocked drain we called in Plumbforcedirect.co.uk. Prior to booking a plumber we explained we had tried to manually unblock the drain, but it needed more specialist equipment. They quoted approx ?80. When the plumber arrived it turned out the fee was for them to manually unblock the drain which was not what we had needed. The company then quoted us a further ?395 to unblock the drain with 'machinery'. This is a ridiculous amount of money. The previous time we'd paid a company to do this it was approx ?80 with equipment. We were not prepared to pay this amount , so the plumber left, however we still had to pay ?80 + VAT for a totally useless visit. And in fact my husband then managed to manually unblock the drain himself, which the Plum Force direct had not managed to do. We will not use them again, expensive and useless.