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You say the RM voicemail does not recognise the reference, what about the online track and trace?


https://www.royalmail.com/track-your-item#/


There is also info online regarding problems with the reference number and how to contact Royal Mail for help.


https://www.royalmail.com/help/tracking-reference-number

We have a Whatsapp group for our street and lots of residents have also had numerous problems with post taking up to 2 months to arrive, and many mis-directed letters. No post at all this week. I tried sending a complaint to royal mail but just got an automated reply.

Hope your recorded letter arrives, Fwomble. The problem with 'recorded delivery' is that it is no more secure than ordinary 1st class mail - as far as I'm aware it is not tracked en route, just 'signed for' on receipt, whereas 'special delivery' aka next day delivery is tracked all the way and should always arrive by 1pm the next day...

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