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So, the pool is still not open and members are still being charged for the use of it! On complaining again, this is what I have received: "Thank you for your reply. I am sorry to hear how strongly you feel about this situation and I completely understand how disappointing the ongoing pool closure has been, particularly as swimming was one of your main reasons for joining. I appreciate you sharing what you were told at the point of sign-up. While we aim for all information to be consistent, I recognise that this has not always been the case, and I apologise if this has caused confusion or led to expectations that differ from the eligibility criteria we have since communicated. To clarify, the eligibility criteria for adjustments were introduced to ensure we treat all members fairly and consistently, based on usage across all Southwark sites. I do recognise your concern that this information did not feel as visible as it should have been, and I will ensure this feedback is passed on so our communication is clearer going forward. I truly regret the disruption the closure has caused and appreciate your patience as we work to resolve it. Thank you again for taking the time to outline your concerns. Kind regards, Move Southwark Team Dulwich Leisure Centre" -
By diable rouge · Posted
Friday night game. Week 7 fixtures... Friday 3rd October AFC Bournemouth v Fulham Saturday 4th October Leeds United v Tottenham Hotspur Arsenal v West Ham United Manchester United v Sunderland Chelsea v Liverpool Sunday 5th October Aston Villa v Burnley Everton v Crystal Palace Newcastle United v Nottingham Forest Wolverhampton Wanderers v Brighton & Hove Albion Brentford v Manchester City -
That surely would only be legitimate if you could, and did, parlay your expenditure with them to another of their venues. Otherwise I don't think it would stand up in court. They failed to provide a service paid for. When they would have been in a position to do do on reopening. -
Looking for a wrought iron bench with wooden slats in need of restoration - something like this. Will pay for right bench!
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