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Graham Denney sash windows

womanofdulwich

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  • 1 year later...
SLad

SLad

Posted
Posted

Sorry to jump on an old thread but I have had a singularly awful experience with this chap after making the mistake of responding to one of his leaflets which was put through our door. I called, left a message and heard nothing for 2 weeks. Got a phone call back at a very inopportune moment in the middle of a work day so asked for a call back at the weekend. Heard nothing and then got a call back a further week later again in the middle of work and not at a good time. I suggested that I would call back when I had a moment and wanted to progress a quote. I got a further three answer machine messages before I picked up a call from an unrecognised number which turned out to be him. I reminded Mr Denney that I had said I would give him a ring back when we were looking to progress a quote and was told to bother and then the phone was hung up.


Can't say a single thing about this man's work or pricing but his customer service left a hell of a lot to be desired!

SLad

SLad

Posted
Posted

To add more to the saga, after being hung up on Mr Denney then sent me a text message saying that before hanging up on me he should have "had the courtesy to educate [me] to the fact that the opportunity to have me quote for and install my fabulous double glazed timber sash windows is your privilege for which you have now forfeited".


Raise an enquiry with this man at your peril!!

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