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Amazon Parcel for Emily SE22 0NF

Drxyster

By Drxyster
in Lost, Found or Stolen

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Drxyster

Drxyster

Posted
Posted

I have a package for you from Amazon, that was incorrectly left in my porch.

Please message me to arrange for you to collect from SE22 0SF.

Regret I am housebound and unable to deliver.

Contacted Amazon, informed to dispose of as I feel fit, now given to one of my wife's carers.

Sue

Sue

Posted
Posted

Emily England 91 Wrote:

-------------------------------------------------------

> Hi there ! The package may be for me !!

> Would I be able to pop by in the week and collect

> ?


It seems Amazon told Drxyster to dispose of it, so you had better ask Amazon to send you another one, whatever it was 😢

Drxyster

Drxyster

Posted
  • Author
Posted

Package from Amazon, a small plastic phone case, now given to one of my wife's carers.

Package addressed to Emily Palmer SE22 0NF.Herewith email to me from Amazon.


Amazon.co.uk

Your Account Amazon.co.uk

Message From Customer Service

Hello,


Kinga is here from the Amazon Customer Service team following up on our conversation. It was lovely speaking to you today.


I'm sorry to hear about [the unwanted package you received from us, especially that it was supposed to be delivered to another person.


I would like to reassure you that there's no need to return this item to us. Please either keep, dispose of it or donate to a local charity of choosing.


I would like to thank you for your patience and understanding regarding this whole situation, it was much appreciated and again I apologise for the inconvenience caused.


Should you have any other queries or questions in the future, please do not hesitate to contact us again.


Have a lovely day!


We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Sue

Sue

Posted
Posted

I think that's all a bit unfortunate, given that the package was apparently correctly addressed but wrongly delivered.


I am sorry you are housebound, but could not the person you gave it to have delivered it to the correct address?


Posting on here was a bit of a long shot 🙄

Drxyster

Drxyster

Posted
  • Author
Posted
Item given to one of my wife's carers. I am sure you will be aware that very few of them have cars and they are always under pressure to deliver a service to their clients. They have to use public transport or walk This totally precludes them from delivery functions, as time constrictions would not permit. I would not have the audacity even ask one of them to act as a postie. Amazon did inform me that a full credit would be issued to Emily Palmer.

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