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Anyone experience of complaining about dentistry under the NHS?

malumbu

By malumbu
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malumbu

malumbu

Posted
Posted

I've made a complaint. No details here, but may discuss more by PM as needs.


So, as practitioners are independent contractors, the practice appears to oversee the paperwork but take no active part.


I may refer to NHS England, and ultimately the ombudsman.


I know shed loads about dentistry, consumer complaints and the like, but would have far preferred the teeth being treated properly in the first place. I have lots of respect for the NHS, most of my practitioners, so this is a one off.


Anyone got any general experience of making complaints? Any more detail please PM me. The money isn't important.

Nigello

Nigello

Posted
Posted
I have not complained but think it is important to do so when aggrieved. Have you thought of CCing your MP (with all your contact details to get even an acknowledgement of receipt)? If not, then you could say you will be forwarding your answer to your MP and/or the relevant MP on the relevant committee - you will need to search that for up to date info.

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