Sue Posted September 6, 2022 Share Posted September 6, 2022 I am constantly having to log in, even though I ask the page to "remember me".Am I doing something wrong? Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/ Share on other sites More sharing options...
Administrator Joe Posted September 6, 2022 Administrator Share Posted September 6, 2022 Hi Sue.You definitely shouldn't need to keep logging in.I suspect the problem is that you have some cookies stored on your phone/laptop from the previous forum software which are conflicting with the new forum software.Could I ask you to try something which might help? If you go to the bottom of any page on the forum, click the icon in the corner and press the Delete Cookies link. Pressing it will log you out, however next time you login it should clear any conflicting cookies. Hopefully that will stop you getting logged out in the future. Let me know if you are still consistently having to login even after you've used that Delete Cookies link. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1592945 Share on other sites More sharing options...
Sue Posted September 7, 2022 Author Share Posted September 7, 2022 Thanks Joe, I'll try that and let you know the outcome! Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1593051 Share on other sites More sharing options...
Sue Posted September 13, 2022 Author Share Posted September 13, 2022 Seems to be OK now, thanks! Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1593856 Share on other sites More sharing options...
mancity68 Posted September 24, 2022 Share Posted September 24, 2022 Yay! I’ve been having the same issue. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1595169 Share on other sites More sharing options...
Sue Posted September 25, 2022 Author Share Posted September 25, 2022 I was ok for a while, but now I keep having to log in again.Not quite sure what's going on. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1595316 Share on other sites More sharing options...
Sue Posted September 25, 2022 Author Share Posted September 25, 2022 I was ok for a while, but now I keep having to log in again.Not quite sure what's going on. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1595317 Share on other sites More sharing options...
Sue Posted September 27, 2022 Author Share Posted September 27, 2022 Sorry, duplicate post. That was meant to substitute the post above.It's taking me a while to get to grips with this forum 🙄 Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1595554 Share on other sites More sharing options...
NewWave Posted September 27, 2022 Share Posted September 27, 2022 Same experience as Sue.Its really annoying. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1595591 Share on other sites More sharing options...
ianr Posted September 27, 2022 Share Posted September 27, 2022 Logging out will delete the 'remember me' login key on that machine. Is that what's happening?Alternatively, I see that manually deleting all my browser cookies for the forum after having closed it produces the same outcome. So perhaps you should check whether your browser's set to delete all recent cookies at the end of a session. That should probably be configurable somewhere among its privacy or security settings.Observation for Joe: my second para. was an edit of the already posted post, but doesn't have any added annotation to say so; nor does this one. But an edit just made to an old post in The Lounge has been annotated. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1595604 Share on other sites More sharing options...
Sue Posted October 11, 2022 Author Share Posted October 11, 2022 Logging out will delete the 'remember me' login key on that machine. Is that what's happening?Alternatively, I see that manually deleting all my browser cookies for the forum after having closed it produces the same outcome. So perhaps you should check whether your browser's set to delete all recent cookies at the end of a session. That should probably be configurable somewhere among its privacy or security settings.I don't log out, so it's not that.Would deleting all cookies not also delete the fact that you are logged in?I never once had this problem with the old forum, and now it just keeps happening. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1597358 Share on other sites More sharing options...
Sue Posted October 11, 2022 Author Share Posted October 11, 2022 I was replying to Iainr above, but I seem to have done it wrong.Hopefully it's clear that my reply is at the end of his post! Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1597360 Share on other sites More sharing options...
Administrator Joe Posted October 11, 2022 Administrator Share Posted October 11, 2022 Its a bit of a weird one. I've not been getting logged out on my own devices, but I'm sure that it happening to certain people as I can see you are having to submit logins on a regular basis.I still think its related to some conflict caused by cookies for people who used the old forum system. I'll let you know if I find anything. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1597361 Share on other sites More sharing options...
mancity68 Posted October 15, 2022 Share Posted October 15, 2022 Yep, I am still getting logged out every time I refresh Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1597897 Share on other sites More sharing options...
Sue Posted December 7, 2022 Author Share Posted December 7, 2022 This is still happening for me all the time.As I usually only use the forum from my phone, it is very annoying. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1605195 Share on other sites More sharing options...
Sue Posted January 1, 2023 Author Share Posted January 1, 2023 This seems to have resolved itself again now, fingers crossed! Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1607721 Share on other sites More sharing options...
Administrator Administrator Posted January 4, 2023 Administrator Share Posted January 4, 2023 Thanks for the update Sue.To be honest its a bit of a mystery to what caused this. It seems like some people's cookies were being reset to a 'guest' user. But the issue wasn't consistently reproducible for me, so its very difficult for me to investigate :( Please let me know if it does happen again. It if does I will raise a support request on the phpBB community forums. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1608127 Share on other sites More sharing options...
mancity68 Posted January 5, 2023 Share Posted January 5, 2023 I still have to log in every time I visit! Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1608256 Share on other sites More sharing options...
NewWave Posted January 6, 2023 Share Posted January 6, 2023 I have to log in again every few visits. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1608373 Share on other sites More sharing options...
NewWave Posted January 7, 2023 Share Posted January 7, 2023 just had to log in again..1 visit later Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1608497 Share on other sites More sharing options...
Administrator Administrator Posted January 9, 2023 Administrator Share Posted January 9, 2023 Thanks for reporting.I've just made some changes and disabled some plugins which could be causing the cookies to be reset.Let me know if its any better after today. If not, I'll try some more things. Link to comment https://www.eastdulwichforum.co.uk/topic/314041-logging-in/#findComment-1608788 Share on other sites More sharing options...
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