New 4G mobile service effecting freeview in East Dulwich

[Callie]

Just wondered if anyone with freeview is having problems with their tv reception? Everyone in the area should have received a card through their door a few weeks ago from at800 about this & getting a free filter to rectify/block the 4g signal? I nearly threw this card out thinking it was spam until I had a closer read & decided to keep it. I had forgotten about it till last night when we put the TV on & picture kept freezing & cutting out, I realized this must be due to the 4g signal.

[seemster]

This might/might not help

http://www.eastdulwichforum.co.uk/forum/read.php?20,1087503,1088001#msg-1088001

[Sue]

I had that card, but I haven't noticed any problems with Freeview. Yet.

But they have a free fix for it as you say, so hopefully it's not a long-term issue?

[rubyglade]

My freeview has also been very bad recently. It's good to know why this is happening.

[ianr]

rubyglade Wrote:

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> My freeview has also been very bad recently. It's good to know why this is happening.

It's very difficult without investigation to be sure that it is definitely the cause. Best contact https://at800.tv/find-out-more/pilots/pilot-2-4g-test/ immediately, while they have testers in the area (next week they are apparently in West London) , so that they can check the cause, get data as to the locations of problem areas, and give you a filter if the cause is 4G transmission.

There's an "at800 free advice line on 0333 31 31 800" mentioned in their latest web page on the West London tests.

[Callie]

I wondered if anyone has had an at800 tec guy come round yet? Be interested to know what they did.

[Callie]

Why the heck has this been lounged? It's no different to stuff in the general section!