Castleton Posted January 17, 2023 Share Posted January 17, 2023 Has anyone else had difficulty booking through the app recently? Spoke to the bank and they could see the transaction but said it seemed because of the new ID check they use now, Picturehouse hasn't taken this into account..I'm at a loss what to do, Picturehouse deny any difficulty. Link to comment https://www.eastdulwichforum.co.uk/topic/321067-picturehouse-members/ Share on other sites More sharing options...
KalamityKel Posted January 19, 2023 Share Posted January 19, 2023 What's the difficulty that you're having?Are you saying you've made a payment but the order is not showing in the app? Link to comment https://www.eastdulwichforum.co.uk/topic/321067-picturehouse-members/#findComment-1610022 Share on other sites More sharing options...
Castleton Posted January 24, 2023 Author Share Posted January 24, 2023 What's the difficulty that you're having?Are you saying you've made a payment but the order is not showing in the app? The payment is refused, like a failed operation. Nothing wrong at the bank end Link to comment https://www.eastdulwichforum.co.uk/topic/321067-picturehouse-members/#findComment-1610697 Share on other sites More sharing options...
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