Jump to content

Recommended Posts

Sadly the law presupposes delivery based on date of posting (oh, when that was true!). You could request of Ms Hayes some confirmation that poor and missed deliveries have been a continuing problem locally for some time which she has been struggling against - it may be that a letter of support from your MP could help any plea of mitigation, but you will be able to 'prove' nothing.

This is part of the ongoing disgrace that the private and mainly foreign owned company quite wrongly, in my opinion, trading under the name 'Royal' Mail has become. And its Regulators, knowing full well that it had failed its service obligations still allow it to trade.

It is true that there is an accepted deemed receipt in law. However, there has been some discussion regarding where postal strikes/covid, for example, cause delay in receipt causing detriment: see link to potentially helpful article - https://www.peoplemanagement.co.uk/article/1808201/postal-strikes-delay-important-legal-documents-–-does-hr-need-know which deals with HR issues but similar situations could be argued by analogy.

Act promptly to notify the other party/tribunal/court etc of the delayed receipt and get some advice as soon as possible. Getting supporting evidence of chronic problems of local postal service, as Penguin suggests, would also be a good idea. You could try getting email confirmation from Post Office of reasons for recent delay i.e. staff illness etc. I chased a parcel recently and the customer services agent could check the recent service record to confirm that there had been staff illness  in the relevant time period.

'

 

 

Edited by IlonaM

I can't promise the result you're hoping for, but when I was in practice I'd always put in representations to see if we could mitigate situations beyond my clients' control. Given the combination of strikes, illness and chronic delay, hopefully there might be some room for understanding and flexibility.

Edited by IlonaM

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Thank you for the detailed advise @trinidad It is definitely damage we are concerned about. I don’t think Evri would agree to pay the bill to fix our gate or letter box if they were to be damaged as a result of their delivery drivers helper. Our doorbell can be heard from outside when rung so we don’t quite believe the aggressive simultaneous door/letter box banging is necessary. It can be quite a shock it is done very aggressively.  I’ll definitely action the steps you’ve kindly provided along with a phone call tomorrow. I do sympathise with the role drivers have and how busy they are, which is why we tried communicating directly with her but sadly we haven’t succeeded 
    • What outcome would you like? Disciplinary action? Not to have the driver back? Retraining? I know there is alot of pressure on drivers to deliver within a set day. if he slams the gate, is it evidence he is causing damage, or is the noise a irritant to yourself? You could put a sign up or buy a signing asking to close the gate gentle???? can you hear the door bell from the door? he might be ringing, not hearing and therefore knocking. In trhe notes section of the be livery page, there is a note section, although there is not 100 per cent these notes would be read as these drivers are constantly rushing.  I did a google search for you, i found this and you can try the envri website Contact Us | Evri   To complain to Evri, you can follow these steps: Contact Customer Service: Call Evri's customer service at 0330 808 5456 for assistance with your complaint.    1 Write a Letter: Address your complaint to Capitol House, 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH.    1 Use the Official Website: Visit the Evri complaints page on their official website for detailed instructions on how to submit a complaint.    2 Email or Call for Specific Issues: For issues like missing or damaged parcels, you can email or call 0800 988 8888, which is free to call.    1 These methods will help you effectively communicate your concerns to Evri.   My driver is called anthony, he is brilliant to be honest. I cant fault him.
    • When I have more time and energy, I will look up the actual number of votes cast for each party in that election, rather than the number of seats won. I'm interested to see that you apparently  think that  Boris Johnson did a good job of "leading the country through Covid." Is your memory really that short? I won't stoop to calling Johnson and his cronies names in the way that you seem to think is appropriate for left wing politicians. At least the left wing politicians have some semblance of morals and a concern for people who aren't in some over privileged inner circle and/or raking in money for themselves on the back of an epidemic. I'm not going to open a can of worms on here  by commenting on the disgraceful so called "purge". 
    • Can’t imagine what it must be like you have your doorbell rung harshly.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...