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I’m not sure but I think Patient Portals are connected to hospitals whereas Patient Access is GP focussed. I have in the past arranged for a hospital appointment online - perhaps this was via a Patient Portal?

Edited to add: this was about 5 or 6 years ago but as far as I recall (which may not be accurate) I received a letter in the post from the surgery (Forest Hill Road) with the website address and my log in details. Hope this isn’t a red herring!

Edited by Jenijenjen

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