Seeking work can you help?

[andrew_lipyeat1986]

I am a hard working individual looking for work that will enable me to continuously develop as both a team player and as a committed, diligent and enthusiastic employee, through tackling new tasks and honing new skills repaying any potential employer for their trust and investment in me.

Customer Service Representative

* Dealt directly with customers via the telephone and electronically, responding promptly to their inquiries whilst handling and resolving any complaints as appropriate. Ensuring all the relevant information was obtained so that these could be turned around quickly for the customer.

* Customer verifications sought inline with Data Protection and all orders, forms and applications were completed with the customer and direct requests or unresolved issues were transferred, with full explanation, to the correct or designated resource.

* All customer interactions, transactions, inquiries, comments and complaints recorded during and after each call.

* All necessary administration completed post call with appropriate communications being sent to internal departments.

* Where appropriate a follow up call was made to customers to follow up on our interactions.

Qualifications Gained:

*1 NVQ Level 2 * English & Mathematics

*2 NVQ Level 1 * Vehicle Body Repair

*3 Basic Food Hygiene

*4 Fire Warden * First Intervention Training