Jump to content

Recommended Posts

Hello all, 

Just wondering if anyone could point me in the right direction. 

Regarding leak from upstairs, not sure who to contact when neighbour being totally inconsiderate. 

I thought I would write to leaseholders, however not sure of address. 

I have been told the building insurance would cover southwark to see if they can do any work to my lights and ceiling, however I've been told I would have to claim and I would have to pay the £500 excess, which is pretty unfair for me to have to pay! 

Would be nice to have considerate neighbours as It stands at moment, 3 days after leak, they called plumber, regardless my property being flooded and through my ceiling lights. 

The supply to the part it leaked from was turned off and the leak hasn't been fixed, which is causing me to not be able to use my lights plus pointless me calling electrician to check my lights, as when the plumber visits again, he told me he has to use a hearing device to find leak as pipes in concrete floor, and to allow him to do this the supply will have to be turned on again, which means for whatever lenght of time it takes to find where leak is, my ceiling will be flooded again. Thanks in advance 

Link to comment
https://www.eastdulwichforum.co.uk/topic/333341-leaseholder-advice/
Share on other sites

If the leak comes from pipework in an upstairs property (and not, for instance from a hole in the roof!) then the liability is with the 'owner' of the upstairs property and their insurer - either the landlord if it's a tenant, or the leaseholder if it's a leasehold property. You should find out who is the insurer for the relevant property and contact them. Repairing your damage should be their responsibility. If you are a leaseholder you could also contact your own buildings insurer who will follow up with the insurer of the property above you.

There's always a complication when there are separate properties within a building and leaseholders, as there can be two buildings insurances, one for the 'exterior' of the property (roof, walls etc.) and one (or more) for the interiors of the apartments.

But if it's not your leak, you shouldn't have to be paying!

  • Thanks 1

Thanks for your reply, we are both leaseholders and the freeholder is southwark council. The council say its the responsibility of the leaseholder, they don't get involved. The building insurance covers external issues, and they told me I would have to claim and all they would do is make my electrics safe, ie turn off from fuse box, however all my lights are on same circuit board for half my flat, which would leave me in the dark! Plus they said even if it is a leak from leaseholder upstairs, I would have to pay £500 excess, not the neighbour. I may just have to call a solicitor for advice. Her dad told me Sunday they are not calling a plumber as he doesn't believe it is from their flat, and told me to shut up. So after living here 42 years I now have a neighbour who basically doesn't care whether my property is getting damaged. I had to say to the dad that he is making the situation worse and the longer the leak is left the more damage and I will have to take it to court. Considering it's my property getting damaged since 16th and plumber called 18th, it should have been me getting angry. Anyhow I think the only way to get advice is thru a solicitor as this is the, second leak since April and her stopcock in garden doesn't work so if this happens again I will be in same situation except I am getting my bathroom refurbished and will be worse if I get a leak from upstairs again. 

  • Sad 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Hi  I really thought I'd seen a more recent post on the forum about home education meet ups. I can't find it though. Hope some of these might provide leads. https://www.eastdulwichforum.co.uk/topic/137603-home-schooling-advice-anyone-wants-to-do-it-together/#comment-1092093 Very old post but group seems still to exist: https://www.eastdulwichforum.co.uk/topic/92044-home-education-local-group/#comment-954837 You could try contacting this forum member: https://www.eastdulwichforum.co.uk/topic/325368-classroom-support-for-home-education-community/#comment-1621064 Two of these left for right now: https://www.eastdulwichforum.co.uk/events/event/1025-🌟-teens-11-try-painting-sculpture-street-art-at-holiday-workshops/
    • Thanks for your reply. I’ve subscribed to Ancestry a few times in the past but felt I wasn’t using it enough to warrant keeping up the subscription.    
    • Hi, I saw your post and just wanted to say that the incident you’re referring to did happen in the late 1980s at Dawson’s Heights. The person involved was named Carl Salawa, and he had just turned 18 years old at the time. Like you, I haven’t been able to find any news articles or official reports about it, If anyone remembers anything more about that time or incident, I’d really appreciate hearing about it. Thanks for sharing what you were told—it means a lot to know others remember.
    • Was anyone else disturbed last night/early hours this morning by the party going on in someone’s garden on Crystal Palace road. Can’t see what house exactly but it’s around number 43 - 41… it was happening quite frequently last year. Seems it’s starting again! Very inconsiderate.  
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...