FYI: TFL has launched a six-month trial called Access DLR to help make journeys on the DLR more accessible

[IlonaM]

'We have launched a six-month trial called Access DLR to help make journeys on the DLR more accessible.

This pre-booked assistance is available seven days a week, between 07:00 and 19:00 each day for anyone aged 18 and over.

Access DLR is for anyone who needs support to travel. No proof of disability is required to use the service. 

You will be met by a member of staff at the DLR station of your choice and accompanied until you reach the final DLR station on your journey. 

Assistance can be booked online or by phone on 08082 81 66 55 (call charges may apply).

As the DLR stations are not staffed, the service needs to be pre-booked. If it is not pre-booked, assistance cannot be guaranteed. This is initially being run as a trial until November 2024. You can find out more about Access DLR on our website. 

Every station on the DLR has step-free access.'