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A friend of mine has had a theft outside a Worlingham Road flat. A sofa was delivered today while they weren’t home and wasn’t there when they returned. It would have been a sizeable delivery. Really concerning that this is happening locally. Did anyone see the delivery / theft. Please check CCTV / ring doorbell between 16.00 and 18.00 so we can share details with the police. 

12 hours ago, Sue said:

Negligence on the part of the company and/or the courier then, surely?

And/or some sort of prior arrangement between the driver and whoever made off with the sofa? It's rather a large thing to be a random theft by a passer by! 

Err Sherlock, toe-rag sees sofa left outside, phones fellow toe-rag who comes along in a van, they place sofa in van. Gone.

16 hours ago, Sue said:

Negligence on the part of the company and/or the courier then, surely?

Hopefully that's the case, unless the receiver left specific instructions concerning a safe place (i.e. behind the bins) in which case the receiver is deemed to have accepted the goods and their responsibility if they go missing. 

Obviously in this case a safe place would be hard to identify but none the less if any instructions were given to leave it if no one is in then responsibility is removed from the company and courier.

Equally, I've had cases where a delivery didn't occur and tracking shows it had, only for delivery actually occur a day or days later.

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