Jump to content

Recommended Posts

Had to go to bank today to find the branch was closed due to "technical difficulties", blinds pulled down and only minimal engagement with customers when they opened the doors to allow staff to leave. The sign on the door stated the nearest branch was Borough High Street, so had to trapes over there. Couldn't have been a more pleasant experience in that branch, they were so helpful.

Don't know if the issue at the Rye Lane branch is or will be sorted, can't recommend the Borough High Street staff enough.

Link to comment
https://www.eastdulwichforum.co.uk/topic/349747-barclays-bank-rye-lane/
Share on other sites

Going to the branch in Rye Lane is a pretty horrible experience. It's too small, there's graffiti over the windows, it feels grubby and the first time I went there was someone begging inside the bank, unhindered by staff. Not something you want when dealing with cash.

insecure, shabby, cramped. Not what a bank should be.

  • Like 1
On 22/08/2024 at 15:54, Lynne said:

I quite agree that RL is dirty, covered in graffiti and heaped with rubbish, but I feel that the inside of a bank is not Southwark's responponsibilty. 

No, I agree - that’s a given. Ask the branch manager to get his/her finger out and make it as pleasant a branch and experience as is possible in the circumstances - a bank as big and as rich as that ought to do so much better. 

  • Like 1

Barclays online  service is appalling, in my experience, so probably their offline service  isn't usually much better.

I was briefly a customer (I only joined to get a payment for switching) and had so many unnecessary problems.

If memory serves they don't come out well in customer satisfaction tables in things like Which and MoneySavingExpert.

Edited by Sue

I find it incredible that banks in 2024 have a hard time changing my £50 note so I can spend it in Gregg's. Lloyds on the Strand refused to change it because I didn't bank there and Nat West said they couldn't open the till to change it, they eventually did it but could only give me fivers.

It never used to matter, that's what we used banks for when out shopping, now even Post Office staff look at you funny and refuse when you ask to change a £20 for the launderette.

1 hour ago, Twoddle said:

I find it incredible that banks in 2024 have a hard time changing my £50 note so I can spend it in Gregg's. Lloyds on the Strand refused to change it because I didn't bank there and Nat West said they couldn't open the till to change it, they eventually did it but could only give me fivers.

It never used to matter, that's what we used banks for when out shopping, now even Post Office staff look at you funny and refuse when you ask to change a £20 for the launderette.

How did you come to have a £50 note in the first place?!

On 22/08/2024 at 15:06, Nigello said:

Sounds pretty typical of the RL shopping and banking experience! Southwark have cleaned up - literally - Walworth and New Kent Roads but leave RL to its own devices, which is perplexing. Best avoided unless you’re ok with litter, vandalism and the like. 

I don't understand why the state of Rye Lane is not being addressed by Southwark.

2 hours ago, JohnL said:

I suspect Rye Lane is seen as an experience and purposely kept as it is.  

For some visitors there is an attraction in the grittiness.

 

It is condescending and patronising to like such “grittiness”. Maybe a small number of visiting trendies like it but I can’t see many others wanting the status quo to last. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Portable ramps are available for businesses to use in this sort of situation, aren't they? I don't know whether one would be suitable for use here, or whether they have the space to store one. Lots of people have  permanent or temporary disabilities which mean they have to use crutches or a wheelchair.
    • I can’t remember where I read that figure but this article in the Grauniad from 2023 discusses Ocado results from 2022. The average shopping cart fell to £118 from £129 the previous year. But Ocado lost £500m that year on approximately 20 million orders (circa 400k orders per week). So, averaging out to £25 lost per order. Ocado pauses building new warehouses as annual losses balloon to £500m | Ocado | The Guardian  Obviously, the £500m loss includes various factors. But Ocado has existed for 25 years and only made a small profit in a couple of those years. The rest have been huge losses. Yet it continues to raise funds and speculation sends the share price up and down. In that respect,  it’s like the UK version of Tesla. Meanwhile, the main growth in the supermarket sector has been for Aldi and Lidl, who do not deliver.
    • download-file.mp4  Is this the sort of thing you are after?   
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...