IPad assistance

[cella]

Help! My most recent additions to my iPad calendar have disappeared. I've checked the settings sync and all seems well. The data is all ok on my home computer. Any helpful suggestions gratefully accepted as I am lost without it! Thanks.

[TigerMountain]

Hi cella

This has happened to me too before.

The first thing I would do is try and isolate the problem: Is it an iPad problem with iCloud or a problem with iCloud generally?

So open up a browser on your computer and go to www.icloud.com and login with your Apple ID and password.

Once logged in: Go to "Calendar" and see if the missing calendar entries on your iPad are showing in iCloud.

If they are - then iCloud is not working at all.

If they are present - then we can conclude that the iPad has stopped syncing from iCloud.

What do you use on your home computer for calendar? Outlook on Windows or iCal (now called Calendar if you use a Mac with Mountain Lion).

While in iCloud on the web - try adding a calendar entry. Just double-click on a day. Then run the program you usually use on your computer. Did your new calendar entry sync down to your PC? It normally takes a minute or two at most.

If it synced OK - then we can focus on the iPad.

The simplest thing to do is sign out of iCloud and sign back in.

If that works - then great.

If that does not work - then try turning off the calendar sync option under iCloud settings on the iPad. You'll be asked what you want to do with the previous calendar entries. Choose keep.

Sign out again. Sign back in. Turn back on Calendar sync.

Lastly, if all else fails. Try a hard reset of your iPad. Hold down both the home button and the on/off button for 10-20 seconds. The apple logo will appear and then disappear. The iPad will turn off completely. Wait a few seconds and then turn it on as usual. It will take longer to switch on then normal as you have effectively done a full shutdown and reboot.

Good luck.

[TigerMountain]

Sorry typo!

"If they are - then iCloud is not working at all." should read as:

If they are "missing" - then iCloud is not working at all.

[cella]

Thank you so much for this. Strangely all the data returned as mysteriously as it disappeared so its back for now but will try this if it happens again. Thanks again.