I bought item on eastdulwich forum which doesn't work

[marco130]

Last week I bought a Galaxy Chromebook Go on this forum, the seller was not home when I went to pick it up, I texted him and he found an excuse apologized and said he could deliver,  I accepted and later that evening he delivered the item in the original box ... all seemed ok until my son (it was supposed to be a present for him) opened it and tried to log in his google account, to our surprise it stated that the laptop was property of a company and could not be used without authorization. We tried to contact the seller, and he initially provided some excuses, but after his initial responses, he stopped replying to our messages.. I am very disappointed 

Edited June 13 by marco130

[Sue]

Have you tried contacting the company the laptop belongs to?

I expect they would be interested.....

[Administrator]

Hi,

The seller has already been restricted from making posts on the forum (including in the For Sale board) straight after you initially reported this. They do however still have access to their private messages so that they can contact you.

If its clear that they have no intention of resolving then they will be permanently banned.

 

I would recommend making contact with the company as you will require evidence that the item is stolen if you plan to report this to the police. If so there is useful information on the Citizen's Advice website: https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-you-think-youve-bought-stolen-goods

[marco130]

after posting here, he has now contacted me with a solution that hopefully works... laptop was donated to him and he had no clue he was unusable 

[Angelina]

.

Edited June 14 by Angelina

[Sue]

14 hours ago, Angelina said:

Hopefully admin will remove this thread in the good spirit of genuine misunderstanding

The seller hasn't been named on here, and it isn't clear that it was a genuine misunderstanding, given the contents of the OP.

Maybe it should be left as a warning to others to try things out before you take them home. Or indeed before you sell them.

If  something seems wrong, it probably is. It shouldn't have taken a public post to resolve things .

Also, if the laptop actually belongs to a company, it wasn't the seller's to sell, regardless of how he obtained it.

ETA: There is only one Galaxy Chromebook listed for sale on here, for £70, and it is described as "brand new".

The same model brand new from Samsung  is £299.

Edited June 14 by Sue