The receptionist did request a phone call and there was an issue where seeing the symptoms would have been helpful , plus I had questions I wanted to ask - but I just got a text with very generic advice (e.g. if X happens, go to A&E). Â You can definitely request routine appointments by phone. Perhaps it's at the doctor's discretion with same day ones. Â Having said all that, I think it's a pretty good surgery compared to some.
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