Dawson Heights again

[ANDY B]

Dawson Heights again  2 lifts out of order at ladlands block Christmas Eve so of course the 🛗 will not be repaired tomorrow Christmas Day or Boxing Day or when how do elderly or mothers with children and prams and food and presents get to the floors and with the 10 minutes you get to drop off  to park and not get a Pcn fine and delivery food to relatives who can’t leave their house unbelievable Southern housing does any know email address of Coe of southern housing 

[IlonaM]

Awful. A Google search came up with this, but will he check his office email over Christmas? Maybe worth also contacting local councillor?

'To contact Southern Housing's CEO, Paul Hackett, you can try his direct email, [email protected], or use the general contact email [email protected], as well as calling their main number, 0300 303 1066, for general inquiries or to be directed to the executive level.'

Also, from the website: https://www.southernhousing.org.uk/latest-news/2025/contacting-us-over-the-festive-period

 

'Contacting us about an emergency? If you have an emergency outside of the above times over the festive period, such as severe flooding, an uncontainable leak, gas leak, complete electrical failure or lift breakdown, please call us on 0300 303 1066'

I hope it is sorted out soon.

Edited December 24, 2025 by IlonaM

[ANDY B]

Hi Merry Christmas no joy with that Paul Hackett email thanks 

[Sue]

On 25/12/2025 at 10:17, ANDY B said:

Hi Merry Christmas no joy with that Paul Hackett email thanks 

Did you try the emergency number posted above?

It mentions lift breakdowns over the festive period outside the advertised  times.

Hope you got it sorted x

Edited December 26, 2025 by Sue
Typo

[ANDY B]

Hi thanks a Miracle at Christmas yes sorted