Post Office Lordship Lane is Broken

[Eats Dulwich]

15 hours ago, Sue said:

Do they take any size and weight parcels, or is there a limit?

If you are sending it via buying a label from the royal mail website you have to put down in the weight of the item so in theory it should then only  tell you the places where you can drop it off but I wouldn't bank on it!

[Sue]

1 hour ago, Eats Dulwich said:

If you are sending it via buying a label from the royal mail website you have to put down in the weight of the item so in theory it should then only  tell you the places where you can drop it off but I wouldn't bank on it!

Oh thanks, it's donations to Oxfam via their free postage  bag system, but I just had a closer look and they use DPD, so no problem (well, not a queuing problem, anyway).

[Cluck'ed]

22 hours ago, Sue said:

Do they take any size and weight parcels, or is there a limit?

Yet to use it for a big parcel, but worth a try!

[Sue]

I just read that the Post Office is going to do a six month trial of parcel lockers outside selected offices.

https://www.parcelandpostaltechnologyinternational.com/news/lockers-pudo/royal-mail-and-post-office-to-trial-24-7-parcel-lockers.html

Unfortunately I can't see that there would be room for these outside the Lordship Lane office, especially with the bus stop there.

Edited January 15 by Sue
Adding link

[Jenijenjen]

It doesn't say whether this will include Evri parcels

[Sue]

48 minutes ago, Jenijenjen said:

It doesn't say whether this will include Evri parcels

Well whatever parcels it includes would reduce the queue, even if not completely.

But I can't see that it's an option at the Lordship Lane office anyway.

The bus stop surely wouldn't be moved, it's in a very convenient location.

[Earl Aelfheah]

They do have other lockers where you can drop off parcels, as well as some shops who will take them. If you use the Royal Mail app, or website, you can also arrange for collection of parcels from your house. The service is actually pretty good (and a lot easier than going to the post office).

There are a lack of Royal Mail lockers though. Would be good to get some more - perhaps one on North Cross road?

They don't need to be outside the Post Office necessarilly.

Edited January 15 by Earl Aelfheah

[sjsl]

It's such an uneven provision, I live just west of E Dulwich towards Herne Hill/Dulwich Village and there are four Post Office counters within 10 mins walk max. They are all in local shops and provide a great service. 

[Sue]

3 hours ago, Earl Aelfheah said:

They do have other lockers where you can drop off parcels, as well as some shops who will take them. If you use the Royal Mail app, or website, you can also arrange for collection of parcels from your house. The service is actually pretty good (and a lot easier than going to the post office).

There are a lack of Royal Mail lockers though. Would be good to get some more - perhaps one on North Cross road?

They don't need to be outside the Post Office necessarilly.

Good idea, though I'm not sure where they would go on North Cross Road?

Although the pavement is wide in some places, I think that's because  half of it actually belongs to the shops, restaurants and businesses along there.

I don't know if the Post Office would pay someone to have the lockers on their property?

[Earl Aelfheah]

That's true. I was thinking outside the substation, but may be private land. 

[Forest Hill Climber]

On 08/01/2026 at 18:11, Pugwash said:

If I need a PO I will go to Forest Hill (the old WH Smith). Shorter queue but only 2 windows. Due to poor mobility I cannot stand for more than 5-10 mins, so LL is out for me.  I remember the times, many years ago, when there were chairs in the post office!   Showing my age!

My experience of the Forest Hill Post Office isn't good. Typical is today, where I arrive at 3:30 with parcels already labelled ready to be scanned and dropped off. There's just one of three windows open, a 30 minute queue, and a hand-written notice up that the service will close at 4 PM instead of the advertised 5:30

The woman working there came out and put a physical barrier at the end of the queue, then asked the last person to tell any further arrivals not to join the queue as she won't be able to serve them. When she made her way back through the locked door, I managed to get her to take my parcels with her behind the counter, but didn't get them scanned, so hoping for the best.

[beansprout]

Best post office is the one n the village inside the chemist… great service….