Jump to content

Refunds for in app purchases made by 7 year old?


Recommended Posts

Hello


My daughter was given a Google Nexus 7 tablet for her birthday. My ex husband loaded stuff onto it for her (a paid for book/film etc) then deleted his bank details. As far as I remember I have never input my bank details into her tablet but it seems I must have done at some point as have now been stung with a bill of nearly ?40 for in app purchases on various kids game. I've now put a password/pin protection thingie on it (there wasn't one on there before, stupid me) so she can't (i hope) do it again. But my question is do I have any chance at all of getting a refund? - I can't get one from Google, they say I have to go to each individual 'seller' - I highly doubt I will get anything back as essentially it's my own fault (though there's no password/pin protection put on there when I think there should be) but wondered if anyone had had any success at all with getting their money back in situations like this? Many thanks

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Why didn’t you challenge it then? 
    • Yes. Google street view shows one on this spot from 2012 to2020. I agree that they provide a useful service. I recently passed one and it was being used by someone who looked like they could be 'of no fixed abode' making a free call.
    • Want to hit some balls locally but don't have anyone to play with? Contact Jamie - an experienced tennis enthusiast and LTA ranked player available to hit in local parks and courts. I have played in many county competitions for 20 years. Whether a beginner looking for some basic tips and guidance on strokes, an intermediate looking to take their game to the next level through challenging rallying, or advanced players looking for a competitive game, get in touch today. I am available weekdays (6-8am, 7-8.30pm) or weekends (flexible). Contact me on 07387294195 to confirm details & pricing. More on my website too: tennisfanatic.mystrikingly.com Instagram: @thetennisfanatic
    • I think free calls and WiFi might be considered a public service. Many, of course, are on contracts which offer much of that, but not everybody, and particularly not those who can't afford such contracts. Or maybe those are the sort of people you don't want to be mixing with on Lordship Lane. 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...