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[TTaylor]

Does anyone know where the british teleconm distribution point isfor Dawsen Heights in Overhill road having a nightmare trying to get Sky broadband installed

[Penguin68]

I am afraid that whilst there may be (there are) a number of cabinets (green boxes about 3ft high and 2 across) around Dawson Heights which will be the likely flex points for BT lines (I don't think Dawson Heights has any overhead distribution, from poles, going to it) - the precise cabinet which serves your property will only be known to BT - service to support different properties was taken from wherever in the network there happened to be capacity - so adjacent properties might be served by different cables (assuming UG distribution, which is likely). The local network terminates on flexibility points (cabinets and pillars) which then route back to the BT exchange, where alternative service providers have been allowed to install equipment racks to serve their customers. I do know that my nearest cabinet is not actually the one which serves my property, for instance.

There may well be BT flexibility points actually within Dawson Heights, provided (with their cables) at the time that the flats were originally built. Their original capacity will now be well below what is now required.

The local BT network is managed by BT Openreach, which acts as an arms length provider to all service providers (including BT Retail, which is treated as 'just another wholesale customer'). They should be working with Skye to 'unbundle' 'your' bit (the bit that serves you) of the local network (assuming you already have a BT land-line). If you don't now have a land-line, then this will have to be installed before Skye can provide service. Where it will be provided from then depends on where there is capacity.

[TTaylor]

Penquin69 Thank you unfortunately the wonderfull BT open reach claim to have no knowledge of the whereabouts of the box.

[Penguin68]

Have you a working pair (connection) in your property at the moment? If you have it should be possible to trace where it is terminating and how it is routing. If you have a pair which is not working now, then it will probably have been disconnected on the relevant cabinet and the cable pair used for someone else, in which case it may be impossible to trace where the pair terminates (in which cabinet) - Dawson Heights (unlike a suburban street) is a very high density resdiential area.

The fact that they are concerened about which cabinet it locates in makes me think that it isn't a working pair, otherwise they could have switched it over in the exchange. Of course, if you are taking a fibre option, then you will need cabinet work to move your pair from copper to fibre there. (And of course, without knowing which cabinet, it won't be known whether there is fibre capacity).