Jump to content

Recommended Posts

sorry, I know there's a thread about DMC on the general page but oh my f**king god, they are a bloody shambles. I have got to put my entire day on hold to wait for a call from the doctor's and then an appointment - she's got a rash! It needs to be seen! The doctor can't see it down the telephone!!! Just give me a bloody appointment!!!!!!



and breathe.

I find the only way is to go there at 7.45 and wait outside - I rarely get an appointment by calling at 8. In a way I can see what they're trying to do with the system, but it's very tricky to work it if you haven't realised the child is sick by 7.30 or so, or if you can't get there.

The other option is the Lister walk in centre, usually an hour or so wait there though.

Hope you get sorted soon

yes, I think you could be right - if I don't get an appointment today I'll have to get her up early tomorrow (she would never naturally be awake by then!) and walk down.


How this system is meant to work if you're at work I can't think. It's very frustrating - although it's annoying to be on hold for 10 minutes at 8, at least at the end of it you got an appointment, that day, and could get on with the rest of your day! What if they ring back when I'm in the car (or the loo!) and can't pick up? I suppose I go to the back of the list.


Sigh.

one irate email to DMC later, I get a phonecall and a face-to-face appointment for this morning.


They are having a meeting about the new system and feeding back patients' views, so it looks like it's worth dropping them a line if you're not happy.

Is there an email? I got an appointment for my son yesterday (after waiting ages for phone line to clear) but my husband who was also calling about same thing (we had to double up to increase chances of getting through!) was given the whole Doc will call back spiel.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Anyone seen a black leather wallet? Last used Sunday at the Great Exhibition. Has my ID and cards inside.
    • Planning permission for the new Tesco Express on the old Poundland site, on Lordship Lane has now been granted. It was granted on the 14th October.  Tesco’s will have an ATM, which we need in East Dulwich. 
    • So for the vast, vast majority of people their internet is access via wires (or fibre) supplied by openreach, virgin or one of the smaller providers like community fibre so there is a physical medium involved. However you can buy off-the-shelf 5G Routers that have a SIM card slot.  Put a 5G SIM card in it and you can then access the internet from your home devices via 5G.  Imagine hot-spotting your phone and sharing it.  Effectively that's what your doing. Rather than buy one, 3 (and I think EE) allow you to take out a contract for a 5G SIM and the router for around £20-25 a month. Speeds won't be as fast but I get around 80 gig bits download speed and it holds up fine for us. Thus the mobile providers gain a foothold in the "broadband" market. 3 offer a no-quibble 30 day guarantee so you can try it out and if you find your signal isn't strong or reliable enough you can take it back for no charge.
    • Me too, now and then it would be down to the exchange and an issue there.  Comparing what I have had done in the last 15 or so years with them, friends have had more issues with Sky, Virgin etc than I have ever had!  I moved to fibre a while ago with them, and, 'touchwood', everything has been great.  
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...