DHL Croydon.

[Pugwash]

I was telephoned from France yesterday (Thursday) evening from a colleague to say that she had sent loads of important forms and documents to me by a direct service which I had to sign and get to various people by Monday. She did not think that I would need to sign as documents were in an A4 envelope which go through the letterbox. You guessed it, got home from work to a while you were out card. Option was to collect from local DHL based in Croydon. The automated helpline confirmed that my parcel was in Beddington farm Road and the depot was open Monday to Friday only. Ring customer service line to check how quickly I could get the stuff redirected - Tuesday 29th. Explained my predicament and was asked why I did not collect tomorrow from Croydn which was open from 9 - 1. Explained that all the web sites and their helpline stated not open Saturdays. Lady tells me that she has the latest website and Croydon depot is open. It will be roughly an hour's drive for me and I will be really annoyed if it is closed as I will have to cancel another engagement. Does anyone have recent experience of this depot being open on a Saturday.

If so can you post before 10 am tomorrow. Thanks

[PokerTime]

DHLs own website says it is open.

http://www.dhl.co.uk/en/express/shipping/find_dhl_locations.html

[Pugwash]

Many thanks - all the DHL websites I looked at still stated Mon - Friday only.

[Pugwash]

Collected package easily from DHL and mentioned to the lady that their automated information system is still saying no Saturday opening. She was going to check this out as should have been changed last September. Also not all the DHL sites were giving correct info.