Non collection of rubbish

[Penguin68]

In general I have found the teams that service my bit of SE22 to be very effective - but they work by one team member going on ahead and pulling out bins into the roads, sometimes 'pooling bins' so that bins to be emptied are as full as possible - it may be that some bins actually with rubbish still in them are missed by the workers travelling with the lorry, who assume that they have already been emptied into other bins - probably based on their relative position in the road/ on the pavement.

This practice is generally very efficient, maximising throughput (and actually reducing the time the lorry is blocking any particular road) but it may lead, as I have said, to bins being missed because the follow-up team are making assumptions about the bins' positions to determine whether they need to be emptied (some already being emptied into other bins by the operative going ahead).

This has happened (once) to me - my bin was cleared within 48 hours, but that was before the computer based backlog came about.