DSLR Camera repair required

[LadyDoris2]

We are having an issue with our DSLR camera. It will take a picture and then won't take anymore and an error message comes up saying: "Err 01 Communication between the camera and lens is faulty. Clean the lens contact." We have tried cleaning it but does not seem to work so we'd like to take it to a camera repair place and wondered whether anyone would recommend anywhere local or have any other advice/tips as to what we should do?

Many thanks

[lozzyloz]

Bad luck. I don't know the answer but if it's a Canon or Nikon DSLR you could try Fixation in Kennington. Have used them for several years and always very good. http://www.fixationuk.com/Fixation/Fixation%20-%20Home/Fixation%20-%20Home.html

[DulwichFox]

Here's how to fix...

Switch camera off.

Remove the lens

Clean the contacts.

Switch on the camera with the lens removed.

Take picture. There should be no error.

Take another picture.

Turn off the camera.

Take the lens and select manual focus.

Place lens back on camera BUT DO NOT FULLY ENGAGE IT.

Leave it loose but support it so it cannot drop.

Switch on the camera and take a photograph.

The picture will be partial and may be over exposed

as the camera does not have full control of the lens.

Turn off the camera and lock the lens fully into place.

Turn the camera back on and try to take a photograph.

You should be able to take photos normally.

Select auto focus and the lens should be working normally.

Hope that works

DulwichFox

[LadyDoris2]

Thanks both v much.

Dulwich Fox: Will try what you suggest & let you know how we go!