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I've stopped getting email notifications that I've got a private message even though it's still says yes to this in my preferences. Any suggestions about how to fix this? I only just noticed and found that I had 19 messages. I hadn't looked as I expected to be notified. Thought it was odd no one replied....
  • Administrator
Hmm I don't know, I get an email when I get a PM, so it's definitely working. Check your spam folder, I recently found out that my spam emails were automatically deleted (rather than going into a spam folder) so I was blissfully unaware of lots of messages. I changed a setting on my email providers' settings and bingo, I now get hundreds of spam emails into my spam folder.
  • 2 weeks later...

does this happen even after you've read all outstanding PMs?


I found in the past, for some reason, if I was receiving a large number of PMs in a row and I hadn't gotten round to reading them I wouldn't receive other notifications until I'd read them all and then it would go back to normal.

Also you might want to try logging out of ALL places you use the forum (using mobile access one always forgets to close the browser properly!) and then log in again.


Just a couple of thoughts :)

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