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Yep...if that means switiching off and back on. Tried that. Will do so again a bit later to see if that jolts it into life.


Thanks


MissWiggy Wrote:

-------------------------------------------------------

> Sorry if this is stating the obvious but have you

> tried rebooting your router?

>

> I find that where there's been a long outage I

> need to do this and it gets it going again.

Yes that is what I meant.


Try giving the tech people a call and asking them to reset it for you - maybe that will make a difference?!


To be fair I find Virgin ok when it's working, but the lack of service and information when it's not drives me mad.

I'm not getting any joy - on lordship lane near police station. No connection. Tried calling Virgin, their auto test on the connection failed. Problem is that there was a 30 minute wait to talk to someone. Every time there is a fault I remember how awful their customer service is
  • 1 year later...

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