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Assuming your internet service is delivered over the 'phone line' (i.e. not cable) - then it is most likely that this is an external line problem, very possibly a problem in a roadside cabinet caused by other works going on it it. Report the problem to your carrier, who can get the line checked. However it is also possible that your phone itself is faulty - check with another phone if you have one. Or try calling your own number from a mobile - if you get number unobtainable, or engaged, then there is probably a network problem. If you get ring tone on the mobile, but your phone doesn't ring, then it may still be a faulty phone. There is quite unlikely to be a general fault where numbers of people have lost phone service but still have internet connexions, or at least one which is left uncleared for so long.

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