Jump to content

Recommended Posts

Hi


Just wondering if anyone else having problems with the swim school follwoing transfer over to Peckham. One childs class cancelled ie taken off timetable and others fully booked even though we had priority booking...

P***sed off ++


Am about to tear a strip of various levels of staff by email and wondered if ours is an isolated case or if more folk out there?


JDR

There are definetely more folk out there that share your anger/concern JDR. I started a thread recently about the incomptence of Fusion on many levels: customer service, cleanliness, facilities; pretty much everything. Seems like most ppl in area share these thoughts.


It really is inconceivable how a chain of health clubs can be so P**s poor and continue to get away with it. If we want to go to a health club,there isn't much else choice.

Let us know what they're excuse is. I was told last week it would take 'about a year and a half' to fix the pool at ED Fusion. A year and a half. Quite remarkable isn't it? I'm still boggled by it.

We decided not to transfer in the end because it was all so chaotic...they treated the ED teachers appallingly and I had to really push for my refund - only getting joy from a new member of staff - I wonder how disillusioned she is already? Unsurprisingly I got no apology from ED management for the hassle incurred trying to get my refund.


I have never known an organisation so poorly run.


I think it's worth CC any complaints to the council so that they are aware of the issues.

None of you know our tale, and I won't bore you with it. However, Fusion run most of Southwarks facilities. Southwark council are doing refurbs to try and improve accessability etc. They however, until this week were little aware of poor service... I have now started correcting this knowledge gap (may have got a bit excited - note to self, no complaint writing via email with red wine). I got excited and complained to several levels of managemnt, local councillors and to Tessa Jowell (my local MP). I've had good responses from the bosses, none from the middle managers. The people I've spoken to were appalled at the standards and are trying to engage people (bearing inmind she phoned me after 6pm on a fri and was on the phone for 45 mins, I'm feeling genuine good will). Can only suggest that others feed either to local councillors or Southwarks leisure managers. I suggested that they try a station manager corner for leisure facilities. Don't know if they will take it up though

JDR Wrote:

They

> however, until this week were little aware of poor

> service... I have now started correcting this

> knowledge gap (may have got a bit excited - note

> to self, no complaint writing via email with red

> wine). I got excited and complained to several

> levels of managemnt, local councillors and to

> Tessa Jowell (my local MP). I've had good

> responses from the bosses, none from the middle

> managers. The people I've spoken to were appalled

> at the standards and are trying to engage people

> (bearing inmind she phoned me after 6pm on a fri

> and was on the phone for 45 mins, I'm feeling

> genuine good will).


I wouldn't be so optimistic.. i did the same myself about a year ago, and after a flurry of phone calls, nothing further came of it.


http://www.eastdulwichforum.co.uk/forum/read.php?5,164891,174663#msg-174663


I obtained a questionnaire from Fusion they were very keen to act on and circulated it on her,e even:


http://www.eastdulwichforum.co.uk/forum/read.php?25,177461,177461#msg-177461

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Given her role, she pretty much had to go. I don't think she is an avid tax-schemer who deliberately set out to avoid tax - I do pretty much believe her story of multiple high-profile roles and looking after a child with needs. But many regular voters juggle demanding jobs and families and are afforded no leeway by taxman, so she totally should have known better But here we are - she was found to be negligent and now she has suffered teh consequence. To me that its the OPPOSITE of all parties/politicians as generally the ignore the whole thing (today we have Tice saying Farage's tax affairs are of no interest to voters for example) And it would be poor form to not acknowledge why she was targeted quite so viciously - we even have posters on here here saying "when I saw her taping on a boat that was the  end for me" - like the end of what?. Her gender and class were clear motivators for many people. Two wrongs don't make a right - but it';s interesting to see some posters on here give so many others a blank cheque. Many are planning to vote for Farage despite his dishonesty being 100x worse than Rayner PS - I don't think she will join Corbyn party - unlike him she is smart and unlike him she recognises that being In power means you can at least stand a chance of delivering results This. The Greens will have a rise in the polls on back of new leader but that is one hell of a coalition of NIMBY/YIMBYs As what would Reform do if in government to help with... well, anything?   Labour can at least point to decreasing waiting lists, lower immigration numbers, not having a different PM every 6 months - not that anyone is listening
    • So what do people want?  More housing.  More affordable housing.  But not in my back yard. That applies to urban areas too.  Easy to criticise, but where are your answers?
    • this doesn't mean anything - it's a word salad with no reference to the topic at hand. And given the video I posted it's notable that you didn't reference it at all. The subject is the proliferation of weird intimidating Flag wavers....    As for me, I didn't vote Labour at last election, nor will I in next election (if I lived in a Labour/Tory/Reform marginal, that might be different)
    • Her legacy will be the Deputy leader/Housing Secretary who was the Labour party's sleaze crime fighter who broke the ministerial code for not paying enough stamp duty on one of her houses. As Housing Secretary she probably should have known better.    I wonder if she will defect to Corbyn where she will no doubt be welcomed with open arms and the words: "You did nothing wrong, it was all a media conspiracy comrade......"
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...