Fair enough. But I think that, if my four-year-old rammed into a pedestrian, I would see it as a teachable moment for my child, even if I thought the pedestrian had over-reacted. Unless that pedestrian was abusive (the OP comes across as rattled, but not irate), I would try to bear in mind that it was my fault not to be supervising my kid. I don't think I'd laugh or caveat my apology, I'd just suck it up.
It's been a few years since my kids were causing these kinds of problems, but I did get shouted at by someone recently, because of something our dog did. I thought he was over-reacting - and he was actually quite aggressive and unpleasant towards me - but I took it on the chin because fundamentally I was in the wrong.
OP has said a lot about that. They've been a bit less forthcoming in describing their own behaviour in how they "raised the issue"! Perhaps that might explain the laughing onlookers. Perhaps not.
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