When she was our MP before the boundaries changed, she was always really helpful and quick to reply to emails, so I'm very surprised to hear this.
Have you tried other sources of help eg Citizens Advice Bureau or whatever union you were in when you were working (assuming you were in one)?
Another positive recommendation for Jan and co from Silver Fern
We had removed trees that were uprooting the brick pavement. Jan and co successfully removed the roots under the brick pavement and levelled the driveway off using the original bricks. Work done to a high standard and no mess no fuss with the work. Quote was excellent value and work done in under 2 days. Neighbours have booked him for some other work. Really nice guy and friendly workers throughout. Toilet and tea breaks provided by the residents here. Thanks Jan and co.
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