Sky Bad Reception

[bob]

Any one else have this problem in East Dulwich about the last 4 weeks some chanels no reception.

Bob S

[bob]

Had this problem for about 4 weeks any one else.

Bob S

[Loz]

Bob,

First try rebooting the box. Turn it off AT THE WALL (not by the remote). Leave it for two minutes, turn it back on. It can take up to 5 mins to reboot, especially Sky+.

If that doesn't work, it may be something has knocked your dish or the box is kaput. Either will be a call to Sky and ?65 for an engineer - unless you can blag a free one (if you've had it for a while and not called out sometimes they are nice. Threatening to cancel sometimes helps, too).

[bob]

Thanks Loz I'll give it a go.

Bob S

[SeanMacGabhann]

By "no reception" do you mean a message saying "satellite signal not received" on some stations but not others?

Common problem, particularly with Thomson manufactured sky boxes - summat to do with power supply. If it's out of warranty your best bet is to seek out a replacement box and get sky to pair up the card with the new box - 2 minutes over the phone

[bob]

Yep Sean but its a grundig box

Bob S