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Ascelated further up the chain


Dear Ms


Thank you for your escalated complaint received on 30 March 2016.


Your request for a review of your complaint will be investigated by me. My name is Daniel Toms ? I am an Investigations Officer on the Customer Resolution Team at Southwark Council, responsible for considering escalated complaints against Council services. I am required to offer a full response to your complaint by 5 May 2016. If any delay is likely to occur, we will contact you and let you know.


If you would like to discuss the matter further or meet with me, please do use the contact details provided below. I hope to be able to visit the site in question next week before I undertake formal enquiries with the Council service(s) in question.


Yours sincerely,


Daniel Toms

Investigations Officer

Customer Resolution Team


Tel: 020 7525 4734

E-mail: Daniel.Toms@southwark.gov.uk

yas Wrote:

-------------------------------------------------------

> Sorry I know this is not strictly relevant to this

> forum. I was just wondering whether people were

> thinking acedemisations of all primary schools is

> a good policy or not!



Not.



To be honest, I doubt it will make much difference for the children of East Dulwich (so long as they have no additional needs), and there will be schools that benefit from it. But overall I think it will lead to real unfairness.

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