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Thank you, Pugwash. That's really useful information. Do you know who was responsible for the locks and keys, or which council department? Could you PM me if you don't want to put someone's personal details on here?  It may save me having to speak to Monica. Thanks.

Does anybody know why? Trees aren't cut down for no reason. There must have been something wrong with it (I hope that was the reason). A child was recently killed and another one injured when a tree fell in a park (not in this area). It isn't always obvious from the outside when a tree is diseased or whatever, and I imagine the council would give safety considerations priority when deciding what to do, if there was any doubt at all.

It looks like they have cut it down completely now 😭

Different people will be  involved within Thames Water. The people dealing with the leaks aren't the people encouraging less water usage. How many people have reported the Barry Road leak? By what channels? What response have they had? When we had a leak in our road which meant we had no water, several people reported it, there was good communication with TW, they explained why they couldn't come out immediately (other urgent jobs elsewhere in the area) , kept  in touch with us and fixed the leak within a reasonable timescale (hours). Someone from TW also contacted me later to make sure my water was back. But does Thames Water know about it? They aren't psychic (I presume). If nobody reports it, I also presume they won't even know the leaks are  there, unless they have some kind of central monitoring system which tells them when there are leaks in the system. To make it clear, I am not defending Thames Water as a company, which I think should never have been privatised.  But there are some things they can't be blamed for (old and disintegrating water pipe system in London) and some they can (possibly, lack of sufficient staff to deal with leaks, maybe due to trying to save money to give their shareholders more. But this is just surmise on my part - I know nothing about Thames Water).