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Update: BA covid evouchers - NEW INFO on refunds [cancelled flight dates 09/03/20-19/11/20]

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IlonaM
Posts: 1790
Joined: 28 Mar 2012, 09:30

Refund change of heart for BA flights between 9 March and 19 November 2020 cancelled due to covid where non-refundable evouchers were issued:

https://www.britishairways.com/en-gb/in ... ket_mylist

'If you were due to travel with us between 9 March and 19 November 2020 on a flight that was then cancelled, we were unable to offer our full range of ways to access refunds at that time. If you are eligible, you can now get a refund online for the voucher you hold.

Refunds can be requested via the online refund form. You can apply for a refund 24 months from the date of issue of your eVoucher. An email will be sent from us informing you when this is.

You can use your current eVouchers to pay or part-pay for flights that are completed by 30 September 2023.'
IlonaM
Posts: 1790
Joined: 28 Mar 2012, 09:30

Update to previous post: Just received an email from BA regarding claiming refund - Different message & instructions as to deadline to claim for my cancelled dates period:

'You can apply for a refund until 30 September 2023 by simply filling out a form on ba.com. Once you?ve submitted the form, we?ll refund the money to your original form of payment and credit any Avios back to your account. The refund will appear on your statement in approximately 30 days. You don't need to contact us; we'll be in touch to let you know when this has been completed.

If you have more than one eVoucher, please complete a refund form for each one separately. Each voucher can be refunded 24 months after the date of issue. If you have one or more vouchers issued less than 24 months ago, we?ll be in touch as soon as you are able to apply for a refund.'

Keep an eye on BA!!


Update 2 - refund processed very quickly.
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