Re: Line cord error
Posted by ianr
March 07, 12:38PM
> Hubby phoned BT who think it is our outside line which
> I do not believe is correct as I have internet connection
That's quite consistent, and typical. As DF has I think said eleswhere, the voice and the internet signals use greatly different frequencies, so that your internet can be working while your voice line isn't.
If BT have done a line check and say that the fault is in the outside line, that's good news for you. No need to risk having an engineer in and entailing a hefty charge if they find that the fault is within the house. I dare say you'll find that the line fault will be remedied within a few days. The only other indoor test action I've seen recommended, apart from testing your phone in the master socket, is to try swapping in a different microfilter. But if it's an external problem, that's unlikely to make any difference.