Rokit2022

Have now been waiting 3 weeks for blood test results (having received a text from the surgery saying I needed to speak to a GP). Have tried repeatedly to book an appointment - have succeeded three times, and on NONE of those occasions has a GP called me. Managed to secure an 'slot' yesterday - but has anyone been in touch since... NO. This morning (yet again) got online at 8am - and was greeted by a full capacity message - at the stroke of 8am - so it's obvious they are not taking any appointments whatsoever today (Friday).

The Tesssa Jowell surgery is not fit for purpose. It's an APPALLING service. Have been trying ALL week to get an appointment for my daughter who has been ill all week. Have had all the same issues with the Evergreen app that other users have experienced here. It truly is like something out of Kafka. And completely insane that you only get a one minute window to make an appointment (once you've filled out the questions the message pops up that all appointments have gone). No-one phones back if you press 1 either. Have now seen a message today that the surgery is closed due to staff sickness!! SERIOUSLY?! And just to say STILL waiting for a GP to call me back 2 weeks after receiving a text saying they want to speak to me about blood test results. I'm not holding my breath.