I've been going to Kuki for coming up to a year now. I have an all over colour every month and have had a couple of cuts. Both of my cuts have been with Pauline and I've been really pleased with the results. I didn't have anything dramatic done, but it's always nice when people notice and point out how nice your hair looks (especially when you haven't told them you've just had it cut!). I've not had Aimee for a cut, but she has done my colour several times and has done a really good job of it (likewise for Pauline). I specifically remember Aimee going above and beyond on one occasion when I asked for a blow-dry but hadn't booked in for one. She and Shingo simultaneously blow-dried my hair (one on each side!) so that I could have it done within the time they had allowed for my colour (and rough dry). This was on a Saturday so they were really busy, but I really appreciated it and would highly recommend Kuki. I agree that Pauline and Shingo would take on board any criticism leveled at Kuki and I'm sure they would be more than happy to rectify any cuts/colours people are unhappy with.
